Frequently Asked Questions
Find answers to common questions about our home essentials
What materials are used in Westcott Brand products?
We prioritize premium, sustainable materials including organic cotton, FSC-certified woods, and recycled metals to ensure durability and style.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How do I care for my home textiles?
Most of our textiles are machine washable. We recommend using cold water and a gentle cycle to preserve the integrity of the fibers.
Are your products covered by a warranty?
Yes, all Westcott Brand furniture and decor items come with a one-year limited warranty against manufacturing defects.
Can I modify or cancel my order after it's placed?
Orders can be modified or cancelled within 1 hour of placement. Please contact our support team immediately for assistance.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated Trade Program for industry professionals. Please visit our Trade page to apply for exclusive pricing.